TechnologyWise is a systems integrator with a passion for Open Source that implements IT solutions in partnership with SMEs.

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3CX Phone System

Powerful, flexible VoIP communications for modern businesses.

3CX is a software-based phone system that delivers unified communications, video conferencing, and call center functionality—all managed from a user-friendly web interface. Whether deployed on-premise, in the cloud, or hosted by TechnologyWise, 3CX offers unmatched flexibility and significant cost savings over traditional PBX systems.

Why TechnologyWise Recommends 3CX

At TechnologyWise, we believe modern communication tools should be efficient, cost-effective, and easy to manage. 3CX consistently meets these criteria, making it our go-to solution for businesses of all sizes. Here's why:

  • Affordable & License-Based: Pay per simultaneous call—not per extension—keeping your costs predictable and scalable.
  • Cloud or On-Premise: Run 3CX on Windows, Linux, or in the cloud. We offer fully managed hosting or local deployments to suit your infrastructure.
  • Unified Communications: Chat, video, phone, mobile apps, and browser extensions all from one platform—enabling true flexibility for hybrid workforces.
  • Easy to Use & Manage: The web-based management console makes it easy to configure extensions, call flows, ring groups, and more—no telecom experience needed.
  • Trusted by Thousands: 3CX is used by businesses and institutions globally—from small offices to enterprise-level deployments.

TechnologyWise provides end-to-end 3CX services—from initial setup and SIP trunk provisioning to training, support, and system monitoring.

Key Features of 3CX

  • VoIP PBX: Full-featured phone system including IVR, voicemail, call queues, and call forwarding.
  • Video Conferencing: Secure, browser-based video meetings with no plugins required.
  • Mobile & Desktop Apps: Use your work number from anywhere with native apps for Android, iOS, Windows, and macOS.
  • Browser Extensions: Make and receive calls directly from your browser or integrate with CRMs and helpdesk systems.
  • Call Reporting & Analytics: Built-in reports for call activity, queues, response times, and more.
  • SIP Trunking: Bring your own provider or let us set up a reliable SIP service for local and international calling.
  • Integrated Live Chat: Add chat to your website and handle customer interactions directly in the 3CX interface.
  • Security & Encryption: Includes HTTPS, SRTP, automatic failover, and global blacklists to secure your communications.
  • CRM Integration: Native integration with popular systems like Salesforce, Zoho, Microsoft 365, and more.
  • Scalable Licensing: From 4 to 1,024 simultaneous calls—3CX grows with your business.

 

TechnologyWise is a systems integrator with a passion for Open Source that implements IT solutions in partnership with SMEs.

Contact

tel (inc 24/7 support)
+64 (0) 7 571 1060
email
info@tw.co.nz
office hours
Mon-Fri 08:30 to 17:00

Address

Office
Basestation
148 Durham Street
Tauranga
Bay of Plenty 3110
New Zealand
Postal
PO Box 2228
Tauranga
New Zealand